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Returns Information

At Tork Parts, Returns are Easy: Return new and unused items within 30 days of delivery for a full refund. Items must be returned in their original product packaging including all literature / documentation and original tags. There are no restocking fees on product returns that meet the above conditions. Items can be shipped back to our warehouse at:

Torkparts.ca
#69-1833 Coast Meridian Rd
Port Coquitlam, BC
Canada
V3C 6G5

or brought back to our store in person.

We offer a 30 day return policy. No questions asked. Exchanges

Need to make an exchange?
After you request your return number, simply place a new order for the exchange merchandise. This will insure that your items don't go out of stock and that you get your new part faster!

Exceptions:

Damaged items: we do not accept returns that have been painted / customized or damaged through improper installation.

Return Process:

Step 1: Print and Return this Form to sales@torkparts.ca
Step 2: Once Your return request is received and processed you will receive an email from us with your Return Number.

Buyer is responsible for the return shipping fees. We usually ship larger item by Greyhound and smaller items by Canada Post.

 

Customer name____________________                     Phone number:___________________________
 

Ordered date ______________________
 

Item ordered ______________________                     Return __________    Exchange______________
 

Reason for Return:______________________________________________________________________